Effective Date: 21/01/2025

Hillman Bros Distilling Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://hillmanbros.com.au/ (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide
- Personal Details: Name, email address, phone number, and shipping/billing addresses provided when you make a purchase, create an account, or contact us.
- Payment Information: Credit card or other payment details entered at checkout. These are processed securely through our payment gateway provider and are not stored on our servers.
- Communication: Details of your interactions with us, including emails or messages.

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, time spent on pages, clicks, and referring/exit pages.
- Cookies and Tracking Technologies: See Section 7 for more details.

1.3 Third-Party Data

We may receive information from third-party sources, such as:
- Marketing partners
- Social media platforms (if you interact with us through social media)

2. How We Use Your Information

We use your personal information to:
- Fulfil and manage purchases, orders, and deliveries.

Process payments securely.
- Respond to your inquiries and provide customer support.
- Send you marketing communications and updates (where permitted by law).
- Analyse website usage to improve functionality and performance.
- Detect and prevent fraudulent or unlawful activities.
- Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following ways:

3.1 Service Providers
We share your information with trusted third-party service providers that assist us in operating our Website, fulfilling orders, or providing services, including:

- Payment processors
- Shipping and delivery services
- IT and hosting providers

3.2 Legal Obligations
We may disclose your information if required to do so by law or if we believe such action is necessary to:

- Comply with legal obligations.
- Protect our rights, property, or safety, or that of others.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the assets involved.

4. Your Rights and Choices
Depending on your location, you may have certain rights under applicable privacy laws:

4.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections to inaccurate or incomplete information.

4.2 Data Deletion
You can request the deletion of your personal information, subject to legal or regulatory retention requirements.

4.3 Opt-Out of Marketing
You can opt-out of receiving marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

4.4 Restriction and Objection
You may request to restrict or object to certain processing activities involving your personal information.

To exercise any of these rights, contact us at ADMIN@HILLMANBROS.COM.AU.

5. How We Protect Your Information
We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Information
We retain your personal information for as long as necessary to:

- Fulfil the purposes outlined in this Privacy Policy.
- Comply with legal, accounting, or reporting requirements.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may include:

- Necessary Cookies: Essential for website functionality.
- Analytics Cookies: To analyse website usage and improve performance.
- Marketing Cookies: To deliver relevant advertisements.

You can manage your cookie preferences through your browser settings or by using a cookie management tool on our Website.

8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of those sites.

9. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers
If you are located outside of Australia, please note that your personal information may be transferred to, processed, and stored in Australia or other countries where our service providers are located. By using our Website, you consent to this transfer.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically.

12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Hillman Bros Distilling Co.
Email: ADMIN@HILLMANBROS.COM.AU
Phone: 0418 983 767

By using our Website, you agree to this Privacy Policy.